Shipping & Delivery
Shipping & Delivery
Clear delivery information for LumeGem bead refills, tools, and DIY project supplies.
Packed by color
Checked before dispatch
Order tracking
Processing
Orders are prepared after payment confirmation. Processing times may vary during launches, promotions, holidays, or high-volume periods.
- You will receive an order confirmation after checkout.
- Tracking details will be sent once the shipment is available.
- Please check your email address carefully before placing an order.
Shipping
Delivery times
Estimated delivery times depend on destination, carrier availability, and customs processing. The tracking page is the best source for current delivery movement.
Shipping address
Please enter a complete and accurate shipping address. If you notice an error, contact us immediately at pzhmoveon@gmail.com before the order is dispatched.
Customs and local charges
International orders may be subject to customs duties, taxes, or local handling fees. These charges are set by the destination country and are not controlled by LumeGem.
Missing or delayed packages
If tracking has not updated for an unusual amount of time, contact us with your order number. We will help review the shipment status and next steps.